Q1. How do I place an order? A1. You can directly place a Trade Assurance order through Alibaba. * Click Here to contact Trade Manager for guiding. Order process:Inquiry-Confirm products details-Quote-Initial payment-Mass production-Balance payment-Shipment-Track shipment-delivery. Q2. What is the material of the jewelry? A2. Most of the jewelry is made of 925 sterling silver,Some in gold,brass or 316 stainless steel or custom material,which can cover different procurement demand. Q3.How long will the plating color last? A3. Generally 6 month for Water Plated color , 1 - 2 years for vacuum plated color if in proper wearing. Q4.Do you offer free sample for quality check? A4. Sample order is welcome, but sample fee need to be paid. It will be deducted when you place an bulk order. Q5. What is your minimum order quantity? A5. We offer low MOQ from 1 to 30 depending on models. Send your favor model to get details from Trade Manager. Q6.Can you engrave my logo on the jewelry ?Do you supply OEM/ODM service? A6. Yes.Custom logo and OEM/ODM are both accepted.Our factory specializes in jewelry manufacturing for 7 years.We can produce jewelry by your sample, design, pictures, even by an idea.Please feel free to contact us for more details. Custom order process:Inquiry-Confirm products details-Pay mold fee -Confirm CAD draft-Quote-Initial payment-Produce mold&sample-Confirm Sample-Mass production-Balance payment-Shipment-Track shipment-delivery. Q7. What's the packaging of your jewelry? A7. Normally we use OPP bag, bubble bag and paper box to pack the goods,custom packaging is acceptable as well. Q8.What’s the shipment method?How long does it take for delivery? A8.Our product distributed to all over the world. Shipped by DHL/Fedex/ TNT/UPS takes 3-7 days,Epacket takes 7-15 days, China Post takes 15-30 days. Q9.What’s the lead time? A.We could arrange shipment for you within 48 hours if you order models in stock. For bulk order, it takes 10-25 days for production depending on order quantity and styles. Q10. What's the monthly production capacity? A10. 50,000 pcs per month. Q11.What is the payment method? A11. Our payment method are Alibaba Trade Assurance(BOLETO, MasterCard, visa, e-Checking, PAYLATER, T/T）, T/T, PayPal,Western Union. Q12. Do you offer after-sales warranty service? A12. Yes, we will refund or resend products if fading, stone falling off and other quality problems found in 1 month receipt of goods.Furthermore, we offer 1 year after-sales warranty service, but you need pay the shipping charge.